PRIVACY POLICY
Privacy Policy
House of Ivaana is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ivaanasilver.com, or purchase products from Ivaana Silver. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect:
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Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
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Non-Personal Information: We collect non-personal information about your interactions with our website. This includes your browser type, IP address, the pages you visit, and other anonymous data.
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Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
How We Use Your Information:
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Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
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Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in the emails.
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Website Improvement: We use non-personal information to analyze trends, monitor the performance of our website, and make improvements to enhance your shopping experience.
Information Sharing and Disclosure:
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing other services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes of providing services to us.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices:
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Access and Update Information: You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us.
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Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails.
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Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Children's Privacy:
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information from our systems.
International Transfers:
Your information may be transferred to and processed in countries other than your own. By using our website or providing us with your information, you consent to the transfer of your information to countries outside of your own.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be effective immediately upon posting to our website. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at houseofivaana@gmail.com.